GeniUS! Challenge 6 is here and once again we need your suggestions, ideas and input!
This challenge focuses on finding ways to redesign primary, secondary and community healthcare services to improve the experience for staff, patients and other end users.
View the Summary and Update for GeniUS! Challenge 6
View the original question and conversation for How do we develop Healthcare Services to Better Fit all of our Needs?
View an Update on the Pilot Projects which came out of Challenge 6
Specific areas for discussion include exploring alternatives to ‘traditional consultations’ to make health services more time- effective; harnessing technology to improve information sharing; and testing the concept of a design-led approach to health care.
The aim is to employ a variety of tools and techniques to drastically reduce time spent by patients and health care staff on potentially unnecessary visits. Through these interventions, the York community may be able to design a more fit-for-purpose, responsive and effective front line service for doctors, nurses and patients.
The dynamics in local health care are changing, through a shift in power to Clinical Commissioning Groups rather than central government, and so this is the ideal time to collectively focus on improving both the patient and staff experience of engaging with primary, secondary and community health services. The GeniUS! York approach will bring health care professionals together with technically and creatively minded businesses and end users to ensure the best fit for all.
What We Need from You!
Your Experiences: How have you seen in hospitals and GP surgeries in York and elsewhere? What have you seen that you like and don’t like? Are there missed opportunities or things you think we could take advantage of?
Your Expertise: What solutions (both technology and non-technology) do you know of that might be applicable in helping to be more responsive in healthcare? Also, what ideas do you have that HAVEN’T been done before?
Your Enthusiasm: We need your input as to how to make the healthcare experience better, so solution-focussed ideas and positive ways that we can develop those solutions is exactly what we need from you!
Over the next five weeks the GeniUS! York team is inviting you to take part in this collective process by adding your thoughts and ideas to the discussion below. At the end of this ‘shaping’ phase, your ideas and knowledge will be taken into a workshop environment in order to develop practical solutions to the challenges above. The best solutions will be piloted in York over the next year and if successful, will ultimately be scaled out to other primary care centres.
This challenge is being supported by our external partners the Creative Industries Knowledge Transfer Network. The ideas will be discussed in a weekend long event entitled Creative Health: Synergy Surgery, held 8-9 June in the Ron Cooke Hub.