Synergy Surgery: A Right to Solve Themes

Challenge 9: Unlocking GeniUS! has been live on the site for discussion for the past six weeks. From this discussion and other work offline, particularly at the Bloomberg Ideas camp, an overall idea for a solution is emerging.

We are now less than a week away from our 2 day Synergy Surgery: A Right to Solve event which will take place at the Ron Cooke Hub, University of York.

Over the two days in the Synergy Surgery we will work together to develop the different components we think may be needed and look at ways of testing these out in practice. We will be bringing all of the online conversation into the room to share with everyone and that will influence the ideas and initiatives we create, aiming to come up with a workable pilot. There may be other aspects still missing and the definitions could need refining... but these are the starting points:

Group 1 - Online / Digital Channels

Is there a ready-made online channel that we can make use of? Are there perhaps too many channels or are there online channels that haven't yet been explored? Could we build on the success of the current GeniUS! Platform to include a Right to Solve element where residents can suggest challenges that the city should focus on?

The aim of these online channels is to encourage residents to become involved and have a chance to be heard and really play a part in the solution. We also need to consider here the increased role that social media can play. As Chris Wedgwood put it on the platform "there is a lot of scope for artistic and creative minds to find different ways of reaching out to people here".

Group 2 - Offline Channels

How can we reach out to those who aren't connected digitally, those who choose to not connect or who just prefer the good old fashioned way of just talking to each other!

Ideas suggested on the platform include innovative and fun ways of connecting such as Innovator Clubs, World Cafés, Community Hubs and even a giant red ear that listens to residents concerns and ideas in the city centre! Ultimately, the online and offline channels will need to work together to create a coherent, inclusive, multi-channel way for people to be involved, working with the channels they choose.

Group 3 - Availability and Use of Data

There is a vast amount of data available in the city. It’s crucial we make use of this data in a useful way. For example, data can be made really interesting when you add different layers or make it visually attractive.

So what information would people need in order to engage in a Right to Solve solution? What are the technical solutions that might be needed? What is going on already that could help? Where is this data located, who (if anyone!) owns it and how could we make it available? How we are going to use it and how we are going to communicate it?

Group 4 - Innovation Marketplace: Indentifying & Sourcing Solutions

Every day we hear about amazing new inventions, innovations, gadgets and all sorts coming onto the market. Things that would improve the lives of us all if only ‘the powers that be’ knew about them and could move faster to help us get them into our city homes, schools, hospitals, streets and into our lives generally.

How could we share the insights we hear about and link them to potential problems or opportunities? How can we gain support for our own ideas, to try them in the city? How could we identify where there are better ways to do things and be part of implementing improvements to current products, places and systems? How can we be alerted to the latest and best solutions coming into the marketplace easily? What would we need to differently to test / pilot / procure such solutions quickly and at minimum cost?

Group 5 - Co-Creation: Building New Solutions Together

How can we build on existing open innovation and collaboration principles and models?

Currently the way we co-create is through the GeniUS! process including these Synergy Surgery events which bring together a wide range of residents, business, academics and public sector staff. There will almost certainly be a greater range of ways we can work together to create and develop solutions.

What have you seen or used elsewhere? What works or doesn’t work for different groups? What motivates people to participate and how can we make the most of that? Which skills and resources are underutilised and how do we bring them into play?

Group 6 - Handling and Filtering Ideas and Governance of the Process

How are we going to handle what is suggested and choose the best ideas? How can we ensure they are developed in the best way? How could decisions be made on what gets taken forward. Who sets / manages the criteria?

There will need to be a process in place that is practical but open. Decisions could be made in a variety of ways, e.g. via community votes or group of experts who decide for a specific area.

What would work best for you? What would be the fairest way to manage this? How would we ensure the best solutions are made reality, keeping everyone informed and making sure our efforts are focussed on the right things? And how do we create a process that works effectively alongside the democratic processes in the city?

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